Privacy Policy

1. Introduction

My Union Voice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Union Communication Platform.

This policy applies to all users of our services, including:

• Website Visitors: Individuals browsing our sales website
• Lead Contacts: People who submit demo requests or contact forms
• Union Administrators: Officials managing platform accounts for their organizations
• Union Members: Individuals accessing platform features through their union's account

2. Information We Collect

2.1 Information You Provide Directly

2.2 Information Collected Automatically

3. How We Collect Information

3.1 Direct Collection

We collect information directly from you when you:

• Fill out contact or demo request forms
• Create a platform account
• Use platform features and tools
• Subscribe to our communications

3.2 Automatic Collection

We automatically collect certain information through:

• Cookies and Similar Technologies: For website functionality and analytics
• Server Logs: Recording access times, pages visited, and technical information
• Analytics Tools: Third-party services that help us understand user behavior
• Platform Telemetry: Usage statistics and performance metrics

4. How We Use Your Information

4.1 Primary Purposes

We use your information to:

• Provide Services: Deliver platform functionality
• Sales Follow-up: Respond to demo requests and sales inquiries
• Account Management: Create and maintain user accounts
• Communication: Send platform updates, notifications, and support messages
• Service Improvement: Analyze usage patterns to enhance our platform

4.2 Secondary Purposes

We may also use your information for:

• Marketing communications (with your consent)
• Legal compliance and dispute resolution
• Security monitoring and fraud prevention
• Research and development of new features

5. Information Sharing and Disclosure

5.1 Service Providers

We share information with trusted third-party service providers who assist us in:

• Analytics: Google Analytics
• Email Services: SendGrid
• Cloud Infrastructure: Google Cloud

5.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Retention

6.1 Legal Compliance Framework

Our data retention practices comply with federal labor law, privacy regulations, and industry standards applicable to union communication platforms. We balance legal requirements with data minimization principles under GDPR and CCPA/CPRA.

6.2 Union-Specific Retention Requirements

6.3 Communication Platform Data

6.4 Account and Subscription Data

6.5 Financial and Legal Records

6.6 Data Destruction and Anonymization

When retention periods expire, we:

• Secure Deletion: Use industry-standard data wiping methods (NIST 800-88)
• Anonymization: Remove personally identifiable information while preserving statistical data
• Legal Holds: Suspend deletion when data is subject to litigation or regulatory investigation
• Documentation: Maintain records of deletion activities for audit purposes

6.7 Exceptions to Standard Retention

Data may be retained longer when:

• Required by court order, subpoena, or regulatory investigation
• Necessary for ongoing legal proceedings or anticipated litigation
• Needed to comply with specific industry regulations or audit requirements
• User has specifically consented to longer retention for business purposes
• Data is anonymized and used for legitimate statistical or research purposes

6.8 Retention Schedule Reviews

We review and update our retention schedules annually to ensure continued compliance with:

• Federal labor and employment law changes
• State-specific privacy regulation updates
• International privacy law developments (GDPR, etc.)
• Industry best practices and security standards

7. Data Security

7.1 Technical Safeguards

We implement industry-standard security measures including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit

7.2 Access Controls

Access to your data is restricted to:

• Authorized employees who need access to perform their duties
• Third-party service providers under strict confidentiality agreements
• Systems administrators for technical maintenance (with logging)

8. Your Rights and Choices

8.1 Access and Control

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

8.2 Exercising Your Rights

To exercise these rights, contact us at united@myunionvoice.com. We will respond within 30 days and may require identity verification.

9. Cookies and Tracking Technologies

9.1 Types of Cookies We Use

9.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

Note: We do not sell personal information to third parties.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• In-platform notifications for platform users

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

13. Contact Information

For questions about this Privacy Policy or our data practices, please contact us: