What is a grievance management system?

A grievance management system is software that helps unions track, manage, and resolve workplace grievances filed by members. It automates case tracking, deadline management, document storage, and communication between stewards, representatives, and members while ensuring NLRB compliance and maintaining proper documentation for labor relations.

How does digital grievance management improve union operations?

Digital grievance management improves union operations by automating deadline tracking to prevent missed filings, centralizing case documentation for easy access, enabling mobile access for field representatives, providing analytics for pattern identification, and ensuring duty of fair representation through consistent case handling.

What are the key features of union grievance tracking software?

Key features include automated case tracking with deadline alerts, secure document management, mobile access for representatives, NLRB and DOL/OLMS compliance tools, case progression analytics, audit trail capabilities, and integration with member communication systems. These features help unions process grievances efficiently while maintaining proper documentation.

How do unions typically handle grievances without software?

Without software, unions typically handle grievances using paper files, spreadsheets, and email chains. This manual approach often leads to missed deadlines, lost documentation, inconsistent case handling, and difficulty tracking patterns across multiple grievances. Digital grievance management eliminates these problems with automated tracking and centralized documentation.

Is grievance management software NLRB compliant?

Quality grievance management software like My Union Voice is designed for NLRB compliance, including proper documentation retention, audit trail capabilities, and deadline tracking for contractual timeframes. The system also supports DOL/OLMS reporting requirements and helps unions maintain duty of fair representation standards.

Union Grievance Software for Labor Organizations

Transform how your union handles grievances with our comprehensive union grievance software featuring automated tracking, NLRB and DOL/OLMS compliance, and mobile access. Part of our complete labor union management software platform, integrating with union election software and union membership software.

80%

of workforce is deskless [6]

52%

higher mobile grievance queries [7]

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File

Track

Resolve

Grievance case GR25-0001 showing employer rule violation details, assigned steward Connor Murphy, and case progress at step 4 of 6

Streamlined Grievance Processing

Mobile-first • NLRB & DOL/OLMS Compliant • Real-time Updates

How to Manage Union Grievances Efficiently

With 80% of the workforce being deskless [6] and 52% higher mobile assistance-seeking queries for grievance-related issues [7], union representatives need mobile-first grievance management tools that work anywhere, anytime.

Digital vs. Traditional Grievance Management

See why unions are moving from outdated methods to digital grievance tracking systems.

Traditional Methods

Paper forms and physical filing cabinets
Spreadsheets and email chains to track cases
Manual deadline tracking - easy to miss timeframes
Representatives must be in the office to access files
Difficult to spot patterns across grievances
Inconsistent handling between stewards

Digital Grievance Management

File and track grievances from any device
Centralized case tracking with automatic updates
Automated deadline alerts - never miss a timeframe
Mobile access for field representatives anywhere
Analytics to identify recurring issues and patterns
Standardized workflows ensure consistent handling

Comprehensive Grievance Management Features

Everything you need to handle grievances efficiently and compliantly

Guided Grievance Tracking System

Comprehensive grievance tracking software that guides union members and representatives through each step of the process with transparent progression monitoring and deadline alerts.

Dispute Resolution Tools

Structured communication workflows and union dispute resolution tools that facilitate collaborative problem-solving.

Document Management

Secure grievance document management with organized storage, version control, and easy retrieval of case files.

Mobile Representative Access

Field-optimized grievance processing with union representative mobile access for real-time case updates and member support.

Analytics & Reporting

Comprehensive grievance reporting and analytics for outcome tracking and pattern analysis to improve union operations.

Real-time Notifications

Instant push notifications for grievance status updates and critical case developments. Deadline reminders coming soon.

Grievance Management Features & Benefits

See how each feature of our grievance tracking system directly benefits your union operations.

Feature	Benefit for Your Union
Automated Deadline Alerts	Never miss a contractual timeframe - system reminds you before deadlines expire
Mobile Representative Access	Field reps access case files from anywhere, no more trips to the office
Centralized Case Tracking	All grievances in one place with automatic status updates and history
Pattern Analytics	Identify recurring issues across departments or supervisors to address root causes
Document Management	Secure storage of all case documents, evidence, and correspondence
Standardized Workflows	Consistent handling across all stewards ensures duty of fair representation

NLRB Compliance & Grievance Data Security

Built to meet legal requirements and protect sensitive union data

NLRB & DOL/OLMS Compliance

Full compliance with NLRB grievance procedures and DOL Office of Labor-Management Standards requirements for duty of fair representation and federal reporting.

Audit Trail

Comprehensive audit trail capabilities for legal requirements and transparency.

AES-256 Encryption

Advanced data security measures with AES-256 encryption for sensitive information.

Standalone Platform

Complete all-in-one grievance management platform designed to replace outdated systems with modern union administration tools.

Grievance Tracking System Specifications

Modern technology designed for today's mobile workforce

Mobile-First Design

Responsive design addressing the 80% deskless workforce with touch-optimized interfaces.

Built-in Analytics

Comprehensive analytics dashboard tracking grievance patterns, resolution times, and performance metrics for data-driven decisions.

Role-Based Permissions

Granular permission system for different user roles including admin, union representatives, and members with customizable access levels.

Member Interaction Portal

Dedicated member portal for filing grievances, tracking case status, communicating with representatives, and accessing union resources.

Complete Your Union Management Platform

Grievance management works best as part of a comprehensive union platform. Explore our other solutions designed for modern labor organizations.

Digital Voting Platform

Run secure, NLRB-compliant union elections with mobile voting, real-time results, and comprehensive audit trails.

Learn More

Union Communication Platform

Keep members informed and engaged with multi-channel communication tools designed for labor organizations.

Learn More

Member Engagement

Build stronger member connections with tools that increase participation and strengthen union solidarity.

Learn More

See Grievance Management in Action

Schedule a personalized demo to see how our digital grievance management system can transform your union's dispute resolution process.

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Primary Areas of Interest

File Database System

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