Terms of Service

1. Acceptance of Terms

By accessing or using the My Union Voice website ("Website") or Union Communication Platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use our services.

These Terms apply to all visitors, users, and others who access or use the service, including:

• Website visitors who submit information through contact forms
• Union decision-makers evaluating our platform
• Union administrators managing platform accounts
• Union members accessing platform features

2. Description of Services

2.1 Website Services

Our Website provides information about our union communication solutions and allows potential customers to request demonstrations and information about our Platform.

2.2 Union Communication Platform

The Platform is a software-as-a-service (SaaS) solution designed to facilitate communication between unions and their members. Platform features include:

• Member communication tools
• Administrative dashboards
• Engagement tracking and analytics
• Document sharing and collaboration
• Mobile-responsive member access

3. User Accounts and Registration

3.1 Account Creation

To access Platform services, union organizations must create an account through our sales process. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

You are responsible for:

• Providing accurate and complete registration information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized account use

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our services only for lawful purposes and in accordance with these Terms. Union organizations may use the Platform to communicate with their members and manage union-related activities.

4.2 Prohibited Uses

You may not use our services:

• For any unlawful purpose or to solicit unlawful activity
• To transmit malicious code, viruses, or harmful content
• To impersonate any person or entity
• To interfere with or disrupt the service or servers
• To attempt unauthorized access to other accounts or systems
• To send unsolicited communications or spam

5. Subscription Terms and Billing

5.1 Subscription Plans

Platform access is provided through subscription plans with pricing based on union size and feature requirements. Specific terms are outlined in your subscription agreement.

5.2 Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis
• Payment is due within 30 days of invoice date
• Late payments may result in service suspension
• All fees are non-refundable except as required by law

5.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds will be provided for partial billing periods.

6. Intellectual Property Rights

6.1 Our Rights

The Platform, Website, and all related technology, software, and content are owned by My Union Voice and protected by intellectual property laws. We grant you a limited, non-exclusive license to use our services according to these Terms.

6.2 Your Rights

You retain ownership of content you upload to the Platform. By using our services, you grant us a license to store, process, and transmit your content as necessary to provide the service.

7. Data Ownership and Export

7.1 Data Ownership

You retain ownership of all data you submit to or generate through the Platform, including member information and communication content.

7.2 Data Export

Upon request and subject to technical feasibility, we will provide your data in a standard format for export. Data export requests must be made before account termination.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

9. Disclaimers and Limitations

9.1 Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may suspend service for maintenance, updates, or other operational reasons.

9.2 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM. WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

10. Termination

10.1 Termination by You

You may terminate your account at any time by following the cancellation procedures in your account settings or contacting customer support.

10.2 Termination by Us

We may terminate or suspend your account immediately for violations of these Terms or for any reason with 30 days' notice.

10.3 Effect of Termination

Upon termination, your right to use the services ceases immediately. We will retain your data for 30 days to allow for data export, after which it may be deleted.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the United States and the State of California, without regard to conflict of law principles.

11.2 Dispute Resolution Process

Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. General Provisions

12.1 Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or platform notification. Continued use after changes constitutes acceptance.

12.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

12.3 Contact Information

For questions about these Terms, please contact us at:

My Union Voice
Email: united@myunionvoice.com